Privacy policy
This Privacy Policy describes how MOCO collects, uses, discloses, and protects personal data in connection with our services, website, mobile applications, events, and memberships.
This Privacy Policy has been prepared to comply with applicable Danish legislation, including the EU General Data Protection Regulation (GDPR) as implemented in Denmark, as well as the Danish Data Protection Act.
Data Controller
MOCO
CVR No.: 41387696
info@wearemocommunity.com
Personal Data We Collect
We collect the personal data necessary to provide our services and fulfill our legal obligations. The types of personal data we may collect include:
Identity Information
Name
Title
Date of birth
Contact Information
Email address
Postal address
Telephone number
Account Information
Username
Password
Membership status
Preferences
Payment Information
Payment card details
Billing address
Transaction information
Payment information is generally processed by our payment service providers.
Communication Information
Messages and inquiries
Chat messages
Email correspondence
Recordings of telephone calls, where relevant and based on consent or another valid legal basis
Usage Information
Information about how you use our website and applications, including:
Pages visited
Session duration
Device and browser information
IP address
Log files
Health and Wellness Information
Voluntary information you provide regarding your health, breathing practices, physical limitations, or mental well-being when such information is relevant to safe participation in guided breathwork sessions, meditation, or events.
Such information may constitute special category personal data (sensitive personal data) and will only be processed based on your explicit consent or another valid legal basis under applicable data protection legislation.
Event Information
Registration details
Participation information
Dietary requirements
Allergies
Accessibility needs
Marketing and Preferences
Newsletter subscription information
Communication preferences
Interactions with our marketing activities
Technical Information
Cookies
Similar tracking and analytics technologies
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
Consent
Where you have provided clear and informed consent for the processing of your personal data for one or more specific purposes, such as marketing communications or the processing of sensitive health-related information.
Performance of a Contract
Where the processing is necessary to provide our services, manage your membership, process payments, or administer your participation in events.
Legal Obligation
Where processing is necessary to comply with a legal obligation, such as accounting requirements, tax obligations, or responding to lawful requests from public authorities.
Legitimate Interests
Where processing is necessary for our legitimate interests, such as:
Improving our services
Information and network security
Fraud prevention
Certain direct marketing activities
unless your interests or fundamental rights and freedoms override such interests.
Purposes of Processing
We process personal data for, among others, the following purposes:
Providing and administering memberships, classes, events, and online services
Processing payments, refunds, and invoicing
Communicating with you about bookings, changes, customer service, and safety matters
Sending marketing materials, newsletters, and offers where you have provided consent or where another lawful basis applies. You may object to direct marketing at any time.
Ensuring safe and responsible participation in breathwork and meditation sessions and, where relevant, providing reasonable accommodations
Improving and personalizing our services and user experience
Analyzing usage patterns and the functionality and performance of our website and applications
Maintaining necessary accounting, legal, and tax records
Complying with applicable laws and responding to lawful requests from public authorities
Disclosure of Personal Data
We may disclose personal data to:
Service Providers and Data Processors
Third parties who assist us with, among other things:
Membership administration
Payment processing
Hosting services
Analytics
Email distribution
Customer service
Communications
These providers process personal data on our behalf and in accordance with relevant data processing agreements.
Event Partners, Guest Facilitators, and Venues
Where necessary to administer a booking or deliver a service. We limit disclosure to the information required for the specific purpose.
Public Authorities and Other Third Parties
Where disclosure is required by law or where necessary to protect our rights, safety, or property.
Business Partners, Buyers, or Advisers
In connection with a corporate restructuring, merger, sale, or other transfer of all or part of the business or its assets, to the extent relevant and lawful.
We do not sell your personal data.
Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with our legal obligations.
The retention period depends on, among other things, the type of personal data and the purpose for which it is processed. For example, accounting records are retained in accordance with applicable Danish bookkeeping regulations.
When personal data is no longer required, it will be securely deleted or anonymized.
Your Rights
Under applicable data protection laws, you have a number of rights regarding our processing of your personal data. Depending on the circumstances, these may include:
Right of Access
You may request information about the personal data we process about you and receive a copy of that information.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
In certain circumstances, you may request that your personal data be deleted.
Right to Restriction
In certain circumstances, you may request that processing of your personal data be restricted.
Right to Data Portability
In certain circumstances, you may have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.
Right to Object
In certain circumstances, you may object to our processing of your personal data, including processing based on our legitimate interests and direct marketing.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, please contact us at:
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe our processing of your personal data does not comply with applicable data protection laws.
Cookies
We use cookies and similar technologies on our website and in our digital services. Cookies may be used to:
Ensure website functionality
Remember your preferences
Analyze traffic
Improve the user experience
Where required, we obtain your consent before using cookies that require consent under applicable legislation.
You can read more about our use of cookies in our Cookie Policy.
Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, loss, or other unauthorized processing.
However, no method of data transmission or storage can be guaranteed to be 100% secure.
Children
Our services are not directed at children unless otherwise specifically stated.
If we become aware that we have collected personal data relating to a child without the necessary legal basis or consent, where required, we will take reasonable steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable laws.
The latest version will always be available on our website. Where changes are significant, we will, where appropriate, notify you in a suitable manner.
Last updated: 10 October 2026